For @SkyServes 5th day of no-light-no-clock on the dead digibox & you have also stopped replying: Is anyone still alive there?

For @SkyServes This is the 5th day since i reported to you that the SkyCable digibox here is dead, no lights, no clock,

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all troubleshooting performed including those in the MySky, since the first day, to no avail. You have also stopped replying. What is the status?