Happy #MayoUno2022 to all your personnel, employees, assistants, agents, and staff.
Thank you for sending the tech team promptly. They were efficient and hardworking.
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3 hours ago: The tech team replaced the wire at the poste (signal-souce). Still no signal. They called up the SkyCable office. They then used their own cable and connected the signal-source directly to the digibox TV. Still no signal. They also informed me that the entire block or grid has no signal, and concluded that: Maintenance by the Engineering Dept is ongoing.
The SkyCable tech team was professional and courteous.
Perhaps the Engineering Dept should give advance notice if maintenance is going to be performed in order that customers wouldn’t have to go through all the trouble of summoning a tech team. (on DM chat at the moment, the Sky agent said: “Keep in touch for updates, and looking forward to your utmost patience and understanding. Thank you.”)
Please restore our cable signal as soon as possible.